Harbor Outfitters

Reviews about Harbor Outfitters

• Ryan Fox

  Jun, 07 2018
  ★ ★ ★ ★ ★
  Talk about customer service taking what could have been a negative experience and turning it into a positive!
  
  -Staying on 110th and rented a surfboard and SUP for four hours.
  -Got to surf beach on 110th and were told SUP are not allowed there on that surf beach and that we had to go to 82nd Street.
  -Called Harbor Outfitters right away to let them know I planned to return it, they not only said that it was fine to wait until I returned the surfboard, but also offered to drive to us in the golf cart and shuttle us to 82nd street with the board or swap it for another surfboard.
  -Although I declined (little far and I don't surf), they were waiting when we returned at the end of 4 hours with an already refunded return and a friendly apology. Amazing customer service. Would definitely return!

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